1. Service description
Amberbook is a subscription data-intelligence platform that aggregates public business records from 12 Central and Eastern European markets, enriches them, and exposes them through a web application and a REST API. The service is operated by Amberbook s.r.o. (in incorporation), Slovakia ("Amberbook", "we", "us"). These terms form a binding contract between Amberbook and you ("Customer", "you").
2. Eligibility and accounts
You must be at least 18 years old and capable of entering into a contract under the law of your jurisdiction. Accounts are issued to a named individual on behalf of an organisation. You are responsible for keeping your credentials secure and for everything done under your account. Do not share login credentials.
3. Access and limits
Amberbook is offered as a bespoke data-licensing arrangement. Each engagement is documented in an order form that specifies the datasets included, named seats, API rate limits, export quotas and refresh cadence. We may revise limits on prospective renewals with 30 days' notice; revisions never reduce the limits of an already-paid term.
4. Payment and renewal
Fees and the billing cadence (monthly, quarterly or annual, invoiced in advance) are set in the order form. Invoices are sent by email; payment is by bank transfer unless the order form specifies otherwise. There is no self-service subscription checkout today. Renewal terms (auto-renewal, notice period, indexation) are documented in each order form.
Prices are stated in EUR exclusive of VAT. Slovak VAT is added where required. Late payment past 30 days from the invoice date triggers a written reminder; non-payment past 60 days suspends the account until cleared.
5. Acceptable use
Use Amberbook for legitimate research, due diligence, KYC, AML, competitive intelligence, journalism, and academic work. Respect the rate limits set in your order form. If you need higher throughput, contact sales - do not work around the limits.
6. Prohibited use
You may not:
- scrape, mirror, or systematically download the platform outside the published API and within your contractual quota;
- resell, sublicence, or redistribute Amberbook data as your own dataset;
- use the data to harass, defame, or unlawfully discriminate against any person;
- use the data for credit-scoring of consumers, automated employment decisions, or any other use that would breach the GDPR, the EU AI Act, or sector-specific law;
- attempt to re-identify pseudonymised records or aggregate against blocked or anonymised individuals;
- probe, scan, or otherwise test the security of the platform without prior written authorisation from us;
- use the platform to build a directly competing product based primarily on Amberbook data.
Breach of this section is a material breach and may result in immediate termination without refund.
7. Data quality and disclaimers
Amberbook aggregates public records and adds machine-generated enrichments. We do our best to keep data accurate and up to date, but we provide it on an "as is" basis. We do not warrant completeness, accuracy, or fitness for any specific purpose, and we do not act as a credit-rating agency under EU Regulation 1060/2009. Always verify against the original source before relying on data for a binding decision.
8. Intellectual property
The platform - software, design, taxonomies, scoring methodologies, and curated datasets - is owned by Amberbook and protected by EU and international IP law. Public-record source data is in the public domain or licensed under open terms; our database rights apply to the curated, enriched, and structured form delivered through the platform. You receive a non-exclusive, non-transferable licence to use platform output internally for your stated business purpose during your subscription term.
9. Availability
We target 99.5% monthly uptime for the API and web app excluding maintenance windows. We are not responsible for failures caused by upstream registries, force majeure, or your own connectivity. SLA credits, where applicable, are listed in the order form.
10. Limitation of liability
To the maximum extent permitted by law, Amberbook's aggregate liability for any claim arising out of these terms is capped at the total fees you paid for the service in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost business, or loss of data. Nothing in these terms limits liability for fraud, wilful misconduct, or anything that cannot be excluded under mandatory Slovak law.
11. Indemnity
You will indemnify Amberbook against third-party claims arising from your breach of these terms, your unlawful use of platform output, or your infringement of third-party rights through your use of the service.
12. Termination
You may cancel at any time from the billing portal. We may suspend or terminate your account for material breach with reasonable notice, or without notice for serious breaches such as those listed in §6 or non-payment. On termination, your access ends and your account data is handled in line with the retention policy in our Privacy Policy.
13. Changes to these terms
We may revise these terms. Material changes are announced by email and take effect 30 days after notice. Continued use of the platform after the effective date constitutes acceptance. If you do not accept the change, you may cancel for the remainder of the paid term and receive a pro-rata refund.
14. Governing law
These terms are governed by the law of the Slovak Republic. The courts of Bratislava have exclusive jurisdiction, except where EU consumer law gives a consumer the right to sue in their home jurisdiction.
15. Contact
Questions about these terms: legal@amberbook.eu
Support: support@amberbook.eu